Class Cancellation Refund Information
Class Cancellation Information
If Community Education cancels a class due to insufficient enrollment, you will be notified and the class fee will be refunded.
Refund Policy
Call or email the Community Education office to request cancellation; you cannot cancel out of a class online. Cancellations must be made at least 5 business days prior to the start of the activity (or by the registration deadline if one is listed) in order to receive a refund. Some activities, supplies, or tickets are not refundable. All refunds are subject to a $5.00 processing fee. No refunds for trips or tours are given after the registration and payment deadline.
Late Fees and Outstanding Balances
If you have an outstanding balance with any Community Education programs( Kids Play, Bright Beginnings, etc.) your family will not be able to register and participate for any future Community Education programs until the balance is paid in full.
Late Pickup Policy
Community Education, along with its vendors and instructors, expects students to be picked up promptly at the end of class. Instructors are not able to stay and supervise students after class ends. If a child is not picked up on time, the following late pick up fees will apply:
- 5-10 minutes late: $20
- 11-20 minutes late: $30
- Beyond 20 minutes late: $40
If a child remains unpicked 30 minutes after class ends and neither parents nor emergency contacts can be reached, local authorities may be contacted to take responsibility for the child. If late pickups occur more than three times, Community Education reserves the right to remove the child from any program without a refund.
